Scope
Filtering canceled plans by source
List of cancelled plans by source via API
How to check the source of a subscription cancellation?
Summary
Event logs of your customers and subscriptions can be found in the Events section. You can filter canceled subscriptions by a source under the Events Index Page. You can also achieve this using API.
Solution
Chargebee UI:
Navigate from UI under Logs > Events then
Add filter as Event Type > Subscription Cancelled.
Add another Filter as Source > Choose a Source or a list of sources, you want to filter and you can get the results respectively.
API:
You can retrieve a list of events using the List Events API. Choose the Product Catalog version of your site to use the fetch the relevant API.
Note: Only events that are less than 90 days old will be retrieved
To view the events of a subscription
Open the respective subscription and go to History section.
Related Articles:
Can I filter events for a specific customer using API?
How to find which team member performed a certain activity on the Chargebee app?