How to find out list of coupon code‌s redeemed by the customer?

Modified on: Thu, 15 Sep, 2022 at 12:38 PM

Scope

Export coupons are applied to a subscriptions report.

Where can I see the info of the customers who have subscribed using a certain coupon?

How to filter subscriptions with the specific coupon?

Is there any way to export subscriptions with coupons?


Summary

You can view, and download the subscription with a specific coupon report using the Advanced filter option from Subscription Index Page. You can also download the report from Settings > Import & Export Data > Export Data > Subscriptions


Note: Currently, there is no direct mapping between the customer and coupon ID but you can find the coupon redemptions from SubscriptionCoupons.csv file (export the Export Subscription CSV) which provides the number of redemptions of coupons Id has taken place against subscription Id.


Solution

You can view, and download the Subscription with specific coupons report using the Advanced filter option.


  1. Download reports from Subscription Index Page:

Navigate from Subscription Index Page > Filter list > Subscription > Coupons > Contains only. Then you can ‘Save filter’ for future reference.



  1. Downloading reports from Export Data:

Navigate to Settings > Import & Export Data > Export Data > Subscription > Coupons > Contains only




You can also export it as a CSV file from the ‘Export’ option.

A zip folder will be downloaded with 6 files and SubscriptionCoupons.csv file will have the required details as shown below.

This will have Subscription Id, Coupon Id, Coupon Code Id, No. of redemptions & Apply till. If you prefer to match this with the other Subscription details, you can refer to Subscriptions.csv file by performing vlooup formula using Subscription ID. 


Related Articles

How to retrieve the value of coupon applied to subscriptions using API? 

How to find out list of coupon code‌s redeemed by the customer?  

How to export customers data of all active subscribers?  

Is it possible to build a report to show all the customers and the total amount of usage (units)?  

Where can I export non-recurring addons or charges in Chargebee? 



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