Scope

How to change billing cycles on a current subscription?

How to change plan at renewal?

Summary

Billing Cycles field is used to set the number of times a customer will be charged for the subscription. Here, you can specify a different value for the no. of billing cycles than the previously configured number in the plan. The value entered in the edit subscription page will override the value that was already configured during subscription creation. 

Solution

Navigate to Customer/Subscription details page > Action Panel > Edit Subscription. Enter the required no. of billing cycles and update the changes. 

PC 2.0 - Change subscription page

PC 1.0 - Change subscription page

Related Article

Does the subscription billing cycle override the plan’s billing cycle?

What happens when the number of billing cycle is 0?