How can we activate End-of-trial action on our site?
Error: "Input param `subscriptions.trial_end_action` can be sent only when the feature Trial End Action is enabled."
This feature is not available by default and it has to be enabled from the backend. You can reach out to email@example.com to enable this feature.
End of trial actions
Trial period completion can result in subscription activations or cancellations. This setup defaults to how you want to handle trial completion scenarios. You can also set these defaults as mandatory, and prevent overriding by locking them. Once enabled, navigate to Configure Chargebee > Billing LogIQ > Subscription trial management > End of trial actions > Enable.
You can enable the feature configuration for the end of trial period by navigating to Configure Chargebee > Billing LogIQ > Subscription trial management > End of trial actions
Then you can choose the site-level trial-end action as Activate subscription or Cancel subscription.
Plan details page
Once configured on the trial plan, you can set up end-of-trial action as per the site settings. If the override option is enabled, you can choose either of three options
1. Use site default
2. Activate subscription
3. Cancel subscription
Subscription details page
You can also configure the
While creating/updating a plan or creating/updating subscription, you can pass trial_end_action
parameter with the relevant values. Refer to this link for more information.