I am unable to access some feature in Entitlement.

Modified on: Mon, 28 Feb, 2022 at 9:00 PM

Scope

I am unable to edit features.

I am unable to override entitlement items

I don't have the option to override entitlements on subscription

I don't have the option to change or delete entitlement on subscription

I cannot create a feature - Entitlement.


Summary

Entitlements is currently in early access. Contact [email protected] to join the Early Adopter Program and enable this feature.

Based on your role in Chargebee, you can perform various operations on the entitlements. Since entitlements directly impact the end-user, there is a need to limit access to who can view and make changes to it.

Solution

Given below is a table that lists out the possible roles and their permissions.

 Roles  Create Features  Edit Features  Change Item Entitlements  Override Entitlements on Subscriptions Change/Delete Entitlements on Subscriptions  View Entitlements 
 Admin                              
 Sales Agent                        
 Customer Support                      
 Sales Manager                        
 Tech Support                    
 Analyst                    
 Finance Executive                    

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