I am unable to access some feature in Entitlement.

Modified on: Mon, 28 Feb, 2022 at 9:00 PM


I am unable to edit features.

I am unable to override entitlement items

I don't have the option to override entitlements on subscription

I don't have the option to change or delete entitlement on subscription

I cannot create a feature - Entitlement.


Entitlements is currently in early access. Contact eap@chargebee.com to join the Early Adopter Program and enable this feature.

Based on your role in Chargebee, you can perform various operations on the entitlements. Since entitlements directly impact the end-user, there is a need to limit access to who can view and make changes to it.


Given below is a table that lists out the possible roles and their permissions.

 Roles  Create Features  Edit Features  Change Item Entitlements  Override Entitlements on Subscriptions Change/Delete Entitlements on Subscriptions  View Entitlements 
 Sales Agent                        
 Customer Support                      
 Sales Manager                        
 Tech Support                    
 Finance Executive                    

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.