How can I cancel manually a subscription item (e.g. addon) to the end of term?

Modified on: Wed, 29 Sep, 2021 at 11:50 AM


Cancel an addon associated with a subscription at end of the term.


To cancel a single item associated with the subscription, you use the 'Change subscription' option and remove the item. 


1. Navigate to the required subscription details page and select the option "Change Subscription".
2. On the Edit Screen, make the required changes by removing the addon.
3. Scroll down to section "Apply Changes" and select "On Next Renewal".
The above option will let you apply the changes at the end of the current term i.e. on the next billing date.
4. Click Save.

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