If you wish to delete a customer record in Chargebee, open the specific customer's details page and click the Delete Customer option available on the Actions panel.
This operation is irreversible - all data related to the customer, such as Subscriptions and Invoices, will be deleted.
The numbers in the following reports will get modified when a Customer is deleted:
- Payments
- New Revenue
- Signups
- Activations
- Cancellations
- Refunds
Note:
The option to delete a Customer is available only for the role Admin.
eorjCard information of the customer will be removed from the gateway via a delete request.You can also delete a Customer using the Delete a Customer API.
Note: The Delete Customer action or API call is unavailable for the customer records linked to gift subscriptions (i.e. those of gifters and the recipients).