How do I find how a specific change was made to a Customer or Subscription and by whom?

Modified on: Tue, 15 Dec, 2020 at 1:29 PM


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A subscription change was made. I want to find how.


Summary

Often you would like to understand why a particular invoice was raised for a subscription/invoice. Questions like why was an addon/coupon added/removed and who did the changes are all answered from the Activity Log or events associated. Just scroll down on the record in question and you’ll find the Activity Log



You can also expand on Events under a Customer and identify the Source


M
Monica is the author of this solution article.

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