I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening?

Modified on: Wed, 7 Oct, 2020 at 6:52 AM

Summary


In Chargebee, when consolidated invoicing is enabled, the subscription renewals and unbilled charges for a customer are consolidated into a single invoice. Any 1st invoice raised when a new subscription is created/activated (including those activating after a trial period and those set to start at a future date) is always invoiced separately unless added to unbilled charges.


To avoid a separate 1st invoice, create a new subscription having the Invoicing options set to “Add to Unbilled charges” You can do this via the UI or API.


  1. Using UI: Go to, Chargebee Dashboard > Subscriptions > Create Subscription > Invoicing options



  2. Using API


Info: You will not be able to consolidate your invoices if charges for the customers are not due to be invoiced on the same day if charges from the subscriptions have different auto-collection status etc. To know more on why your invoices are not getting consolidated, refer to this article.


Related articles and Documentation

Why are my invoices not getting consolidated?
How does consolidated invoicing affect my new sales report?

K
Kirthiga is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.