I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening? : Chargebee Help Center

Summary

In Chargebee, when consolidated invoicing is enabled, the subscription renewals and unbilled charges for a customer are consolidated into a single invoice. Any 1st invoice raised when a new subscription is created/activated (including those activating after a trial period and those set to start at a future date) is always invoiced separately unless added to unbilled charges.

To avoid a separate 1st invoice, please write to [email protected] to enable the 'Consolidation during subscription activation' feature for your site.

Knowledge center

I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening?

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