I have Consolidated invoicing enabled, but my new subscriptions are invoiced separately. Why is this happening?

Modified on: Fri, 25 Mar, 2022 at 7:30 PM


In Chargebee, when consolidated invoicing is enabled, the subscription renewals and unbilled charges for a customer are consolidated into a single invoice. Any 1st invoice raised when a new subscription is created/activated (including those activating after a trial period and those set to start at a future date) is always invoiced separately unless added to unbilled charges.

To avoid a separate 1st invoice,  please write to support@chargebee.com to enable the 'Consolidation during subscription activation' feature for your site. 

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Why are my invoices not getting consolidated?
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