How to get notified of my customer’s subscription renewal events in Chargebee?

Modified on: Sat, 5 Sep, 2020 at 9:51 AM

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I want to update the PO number of my customer whenever he renews his account. How to get notified on this?


In Chargebee, you can get notified on the subscription renewals using webhooks or reminder emails.

  1. Using Webhooks

To get notified of subscription-related events, refer to this article. You can use any one of the notifications/webhooks.

  1. Using Subscription Renewal Reminder

    Add your email as CC/BCC when you set Subscription Renewal Reminders under Settings > Configure Chargebee > Email notifications to notify yourself along with your customers (n) days before their renewal. 

Info: You can also set up Email segmentation if you want to notify only a specific set of customers.

Related articles and Documentation

How can I be notified of only certain events using webhooks?

How to get an email notification about a particular event?

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