Changing the billing date to a different date

Modified on: Tue, 21 Jul, 2020 at 5:55 PM

Summary


You can change the billing date of your customers using the “Change term end” option. This will set a new next billing or renewal date for an existing subscription. 


For example: If the renewal date of your customer is 1st Apr 2020 and you want the date to be changed to Apr 15th, 2020 then, follow the steps as stated below. To reset or align the billing date again to 1st May 2020, repeat the steps again so that the term-end will be on the 1st of every month. 


Note: when you use the change term-end action, all future renewals will be on set to the new date. You can also choose to apply proration for the change based on your description, this will apply credits or charges to the customer for the extended or reduced billing period.


The Change Term End can be carried out through the User Interface or the API


  1. The User Interface has three options to do this,

    1. From the “Subscription details page for a specific subscription” 


      To make this change, Go to Chargebee Dashboard, Subscriptions > Select the subscription you want to extend > Click Change Next Billing date from the action panel to the right > Select the Next Renewal date > Click on Prorate charges (if applicable) > Click Change

    2. From the Subscriptions Index page under Bulk action to extend the trial period or next renewal 

    3. Using the Bulk operation

  2. Using the Change Term End API 


Related articles and Documentation

Change next billing for multiple subscriptions

Calendar Billing date not applied for a few subscriptions 


K
Kirthiga is the author of this solution article.

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