I have a fixed amount coupon and a percentage coupon to be applied to a plan. What is the order in which the coupons are applied?
The discount amount is incorrect or does not match the coupons
Coupons can be added to any selected plan or add-ons to provide your users with special discounts and promotions. Chargebee lets you apply coupons to your customers in the following order type:
Fixed Amount to specific items on the invoice
Percentage of specific items on the invoice
Fixed Amount to the Invoice Amount
Percentage to the Invoice Amount
This means when multiple coupon types are applied to a plan or addon, the coupon gets applied one by one in the above-said order.
For example, If you want to provide one fixed amount coupon and a percentage amount coupon, the fixed amount coupon gets applied first followed by the percentage amount coupon.
Here’s how the calculation goes,
1st year billing phase
Plan cost = $200
After applying a discount of $25, the cost is 200 - 25 = $175
Now, the 50% discount is applied to the remaining $175
The final cost is 175 - (50% of 215) = 175 - 100 = $75
And the customer is charged = $75
Note: You can also enable the multiple coupons of the same type feature as an alternative to this method. To do this contact support.
Related articles and Documentation
What are the types of coupons supported in Chargebee