Topic covered:

Is there any option to add a trial period for a subscription/plan?

Can I give a trial on sign up?


When a plan is created a free trial period can be  configure for a plan for the desired number of days or months. 


To create a plan with a trial period navigate to Product Catalog > Plans > Create a New Plan. Here you will see the Trial section where you can add the “Free Trial” days, for you to configure the trial period.  



When a customer signs up for a plan with a trial, the subscription is created in the Trial status and no charges are collected. At the end of the trial days, the subscription will automatically move to the Active status and Chargebee will start invoicing the customers, based on the payment method available. 


Note:

When using APIs the default trial for the plan can be overridden for the specific subscription when the subscription is being created.

When changing plans for a subscription to a different plan the trial period of the new plan will be calculated from the customer original trial start date.

Subscriptions in an active state cannot be moved back to a Trial state.


 You can read more about how a subscription trial can be managed in this doc.


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