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Can the next billing date be changed in a subscription?
The ‘Next Billing Date’ of a subscription is the date on which the subscription is scheduled to renew. This date depends on the subscription activation date and the billing frequency of the subscription plan.
You can view the next billing date and amount on the Subscription details page under the Subscription Info section as in the screenshot below:
How to Change the next billing date?
You might want to delay the billing date or the renewal date of a subscription if the customer didn’t utilize your service for that month or term or if they are going on a vacation. To change the next billing date of the subscription, you can use the “Change Next Billing” button on the actions panel of the subscription details page as in the screenshot below:
You can also apply Prorated credits or charges for the adjusted period, this will be calculated automatically by Chargebee. You can enable the “Prorate Charges” checkbox with the Change Next Billing option.
Calendar BIlling - When a pre-set billing date is present for a customer, the next billing date of the subscription can be shifted only by a week/month based on the subscription period.
We have migrated to new Self-Serve Calendar Billing configuration from 23 March 2023. Self-Serve Calendar Billing allows you to add multiple Site-level & Plan-level configurations also supports Yearly billing frequency. With this new configuration, you can manage both SaaS and E-Commerce business. Besides, the Advance trigger allows you to set calendar billing for specific events. Reach out to our support to enable this feature on your site.
If you’re using our APIs:
The Retrieve a Subscription or List Subscriptions API can be used to view the subscription’s billing details.
The next billing date of a subscription can be changed using the Change Term End API.
Related articles & documentation:
Subscription next billing date
Change next billing for multiple subscriptions