How to contact Chargebee's support team?

Modified on: Thu, 23 Jan, 2020 at 10:30 AM

This article covers:

Where is the help and support of Chargebee?

What is the Chargebee support email address?

You can email our support team at Our support team is available 24X7 and our agents will be happy to help you.

Help Center:

We have an extensive help documentation that covers all the features that Chargebee has to offer. You can access the docs here -

We also have a knowledge base /Solution Articles for specific business use case requirements, gateway issues/errors and FAQs, which you can find here -

Our Forum also helps customers discuss use cases and other requirements -

If you have a question while navigating through your Chargebee account, simply click on the ‘Need Help?’ link on the menu bar (at the bottom left) and you will find links to our;

Help Documentation

API Reference


The option to write to us.


Request a Callback. (available for Paid Chargebee plans)

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