This article covers:
Where is the help and support of Chargebee?
What is the Chargebee support email address?
Iris in the support portal:
Iris - In-app:
If you have a question while navigating through your Chargebee account, simply click on the ‘Need Help?’ link on the menu bar (at the bottom left) and you will find links to
Ask Iris - the help bot - The AI bot that is connected to all the docs and FAQ articles of the product.
Help Documentation - extensive help documentation that covers all the features that Chargebee has to offer.
API Reference - extensive API-related documentation along with tutorials of all the Chargebee features.
support portal - the FAQs related to Chargebee.
Request a Callback. (available for Paid Chargebee plans)
Note: We also have live chat support option for paid plans.