This article covers:

Where is the help and support of Chargebee?

What is the Chargebee support email address?

You can email our support team at Our support team is available 24X5 (Mondays - Fridays) and our agents will be happy to help you.

Help Center:

We have an extensive help documentation that covers all the features that Chargebee has to offer. You can access the docs here -

We also have a knowledge base /Solution Articles for specific business use case requirements, gateway issues/errors and FAQs, which you can find here -

Our Forum also helps customers discuss use cases and other requirements -

If you have a question while navigating through your Chargebee account, simply click on the ‘Need Help?’ link on the menu bar (at the bottom left) and you will find links to our;

Help Documentation

API Reference


The option to write to us.


Request a Callback. (available for Paid Chargebee plans)