Topic Covered.
How do I apply Coupons to subscriptions?
Can I add a coupon from Checkout Page or Customer Portal
Can we add two coupons to a subscription?
Note: If you are using PC 2.0 please refer to this link.
Coupons can be added to subscriptions when a subscription is being created, or anytime during the term. The coupon will automatically apply from the next invoice on. If a new subscription is created with a coupon it will apply from the first invoice.
Coupons can be applied to subscriptions, through the Web-interface, Customer portal & APIs.
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Web-interface- There are 2 ways to add a coupon from the web interface.
- Clicking the Change Subscription and select the coupon you wish to apply.
- From the subscription details page Click the "Coupon" button to enter the coupon code. This coupon will apply the to the next invoice
- When adding by default the system will allow you to add one coupon of each type, one fixed & one percentage.
Note:
If you would like to support multiple coupons of the same type, you can contact Chargebee Support to get this enabled.
Multiple coupons can be applied only from the web interface.
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Customer Portal - Your customer will need to login to their customer portal, click the edit subscription and enter the coupon code, and Save. You as the merchant can allow customers to add/remove coupons from the portal Go to Settings » Configure Chargebee » Checkout & Self-Server Portal » Self-Serve Portal » Toggle "Allow customers to add/remove coupons"
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API - If you are using a custom user interface or automation you will have the need to add/remove coupons using APIs you can so using update subscription API
Note: You will need to use the "replace_addon_list" attribute to remove existing add-ons, ensure the pass the add-ons that are applicable.
To remove a from the web-interface you can click the "Remove" button form the subscription details page.
If you have further questions feel free to contact Chargebee support.
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