The CB token referenced in parameter token_id is not present

Modified on: Mon, 17 Jul, 2023 at 3:20 PM

This article covers 

The Chargebee token referenced in parameter token_id is not present


Solution


If you receive an error similar to the one below:



This error occurs when: 


a. A test site token (token generated using the Chargebee test site), is used for creating the subscription on the live site, or 

b. A token created for site A, is used for creating a subscription on site B. For example, if the tokenization was done for the site: abc.chargebee.com; but if you used the token to create a subscription on abcd1.chargebee.com



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