Hubspot Sync failure emails : Chargebee Help Center

This article covers

Notifications on account of sync failing for Hubspot

When does Chargebee send emails for Hubspot sync failure?

How to receive email notifications on Hubspot sync failure?

Solution

You can configure Chargebee to send automated email alerts about failed sync jobs of Hubspot.

To receive failure email:

Turn on the toggle Allow Chargebee to send sync failure emails.
By default, the email recipient is the email id that is used to sync the Hubspot integration. Click Change default recipient to change the email id.
You can add additional email ids to send failure notifications by using Add Recipients option.

Chargebee sends notifications only when Missing Deals Pipeline and Invalid/ expired Authentication sync jobs fail.