Currency must be EUR for a sepa_core mandate

Modified on: Mon, 5 Jun, 2023 at 6:34 PM

This article covers 

My end customers are getting an error while adding their bank account via Chargebee checkout


At times, your end customers may face an error while adding their bank account information via the Chargebee checkout, this usually happens when a customer has a bank account in the UK and the currency is GBP.

Reason: When your customer adds their payment details via hosted pages, it defaults to SEPA and the end customer needs to change the scheme at the right top to BACS.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.