Scope

How to set up SEPA payments via BlueSnap?

What are the limitations of BlueSnap SEPA payments?

Summary

Chargebee allows you to configure SEPA Direct Debit payments using BlueSnap. To accept SEPA payments using Chargebee, you must have a bank account linked with BlueSnap. With this integration, you will be able to process recurring payments automatically as well. 

Steps to configure SEPA payments via BlueSnap

• Activate SEPA Direct Debit payment for your BlueSnap account. Read more about this here.

• Login to your Chargebee site and configure the BlueSnap gateway.

• After configuration, click Settings > Configure Chargebee > Payment Gateway > BlueSnap.

• Enable Direct Debit (SEPA) to configure Direct debit payments for European customers.

1. SEPA is applicable only for payments made in Euro.
2. There is a plan-based limitation for configuring SEPA in multiple gateways. To know more, visit our plans and pricing page.
3. Currently, this integration is possible via Gateway JS and API.

Contact support to enable this feature on your site.

Solution

Configure SEPA payments via BlueSnap

Complete the steps below to configure your Chargebee account to accept SEPA Direct Debit payments using BlueSnap:

Make sure you have SEPA enabled for BlueSnap in your Chargebee account before moving forward.

1. Activate SEPA Direct Debit payment for your BlueSnap account. Read more about this here.

2. Login to your Chargebee site and configure the BlueSnap gateway.

3. After configuration, click Settings > Configure Chargebee > Payment Gateway > BlueSnap.

4. Enable Direct Debit (SEPA) to configure Direct debit payments for European customers.

   

5. Enter the following details on the SEPA Configuration page shown below:

   • Enter the mandatory Creditor name and Email. The Creditor name is necessary to create an authorization agreement. An authorization agreement authorizes the biller to collect funds from the customer's bank account.

   • According to the European payment council, when you enable SEPA Direct Debit payments for customers, an authorization agreement should be available for the customer to view and confirm the mandate. Read more on this.
     
     

NOTE: The mandate creation and pre-payment notification emails will be sent from Chargebee by default. You cannot disable or edit these notifications

6.  Select customers to whom you wish to display the direct debit payment method in the Checkout and self-serve portal. Select the necessary option from Display Direct Debit as a payment method for the drop-down list. Available options are:

• All your customers - This option allows all your customers (including new customers) to pay via SEPA irrespective of whether the Allow customer to pay via their bank account option is enabled on the customer's details page.
• Customers with Direct Debit payments Enabled.
  

7. Click Apply to save your changes.

NOTE: If you are using your proprietary Checkout, make sure that the Authorization Agreement is present in the checkout flow. Refer to this link for more information.

Limitations

1. A SEPA transaction settlement takes around 5-6 days and BlueSnap does not allow a new transaction request unless the previous one is settled. Due to this limitation, we do not support weekly and daily subscriptions with SEPA.
2. Customers cannot delete a payment method if the subscription(s) is in the Active state. However, they can delete the payment method if the issuer cancels the mandate upon request, the subscription will be canceled eventually.