Error: Uploaded image is scrambled

Modified on: Tue, 3 Jan, 2023 at 3:07 PM

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How to fix the error: uploaded image is scrambled?


Solution

Sometimes you may get this error while uploading a Logo, Icon or Favicon


The reason for this error is that the file size is not resized properly to the suggested pixels. Please make sure the images are within the recommended pixel sizes:


Logo - Recommended: 400 x 300 px or 300 x 400 px

Icon - Recommended: 300 x 300 px

Favicon - Recommended: 256 x 256 px, Minimum: 16 x 16 px



Related articles and Documentation

https://www.chargebee.com/docs/branding.html




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