What are the RevRec service limitations?

Modified on: Wed, 11 Jan, 2023 at 2:29 PM


Which browsers support RevRec?

What version of Microsoft excel supports RevRec?

What is the bulk upload limit in RevRec?

What is the maximum scheduled time frequency for automatic sync in RevRec?


There are certain RevRec limitations for the below configurations. There are mentioned in detail for recommended configurations and ease of use.

  • Compatible Browsers
  • Microsoft Excel version
  • Service limits
  • Bulk Upload limit
  • Automated Sync time limit
  • Reporting limit
  • Test tenants limit

As a SaaS (Software as a Service) application, all you need to do using RevRec is an internet connection and a desktop-based browser. We currently support current versions of 
Google Chrome and Apple Safari.

Other Recommendations
We do recommend that you have access to Microsoft Excel (version > 2008). This will allow you to fully leverage our bulk load features and download nicely formatted reports from our reporting engine.

We also recommend that you update to the latest versions of your browser to ensure all features are working as expected with the software as these are the best-tested versions with RevRec.

Service Limits
The system has various service limits to protect you from unexpected outages and protection from malicious actions and to protect the availability of the overall service endpoints.

These include the following
Bulk Upload
Bulk upload only allows for processing files that are limited to 20,000 records per file
No more than 5 files can be loaded in one job

Automated Sync
Scheduled syncs can be synced at a max frequency of every 6 hrs

Any report on the web interface is limited to 100,000 rows
Reporting exports are limited to the same row count as the Web UI
Custom reports are limited to 100 reports per tenant

Test tenants
Test tenants are limited to 200,000 transactions (sales orders)

Related Articles and Documentation

RevRec Quick Start Guide

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