Fix for API support for emails of format - abc+123@xyz.com : Chargebee Help Center

Scope

error_msg": "wrong format" in List Customer API for email [email protected] format

Summary

The List Customer API does not support emails of the format- [email protected]. When a list customer request is made with the email id= this format, it returns an error error_msg": "wrong format"

Reason

The error is happening due to the email address not being encoded in the URL.

Solution

Taking Bhaskar-test as an example Chargebee domain name- Instead of making a request to

https://bhaskar-test.chargebee.com/api/v2/customers?email[is]=[email protected]

it needs to be made to

https://bhaskar-test.chargebee.com/api/v2/customers?email[is]=t%[email protected]

This implies the + sign shall be replaced by a % sign to encode this.

HTML URL Encoding Reference for more information.

Knowledge center

Fix for API support for emails of format - [email protected]

Related Articles