Find the list of active subscriptions with invoices dunning state

Modified on: Mon, 27 Jun, 2022 at 6:39 PM

Scope


I want to find out how many active subscriptions are in a dunning state right now?


Summary


Dunning is associated with the invoice that had a payment failure. By filtering the list of invoices in dunning, we can map out the subscriptions associated with those invoices.

You can filter invoices by dunning status from Invoice Index Page using Advanced Filter Option


Solution


Chargebee automates the process of dunning and retries to collect the payment during payment failure. We can filter invoices by dunning status


Navigate to Invoices & Credit Notes > Invoice Index Page > Filter list > Dunning Status > is > In Progress > Apply Filter



After you filter the search criteria, you can download the report from More Options > Export Invoices CSV


Once downloaded, you will find a invoices zip folder with the list of files. Navigate to the Subscription.csv file and open it.



Now, you can find the list of subscriptions in Progress under Dunning with all the relevant details.



Related Article

How to enable dunning in subscriptions?


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