How to find which team member performed a certain activity on Chargebee app?

Modified on: Fri, 29 Apr, 2022 at 6:15 PM

Scope

How to find a team member's activity log?


Summary

Any change that happens to the system is captured as an ‘Event’. This is also available under ‘Activity log’ in the respective section. These include changes related to customers, subscriptions, plans, add-ons, and coupons. These logs have info on the user/team member who made the changes as well. 


Solution


Event logs in regards to your customers and subscriptions can be found on the UI under Logs > Events. Events related to plans, coupons, and add-ons, on the other hand, are logged in their respective details pages.


Events will have all the details related to that event including the ‘Source’. You can also view the events under ‘Activity logs’ in detail.


EVENTS:


ACTIVITY LOGS:




You can also refer to the API for more information on the events. 

Related Articles:


Events: https://support.chargebee.com/support/solutions/articles/248218

Activity logs: https://support.chargebee.com/support/solutions/articles/249155 



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
×