What is Dunning Status Summary metric in RevenueStory?

Modified on: Mon, 30 Aug, 2021 at 9:14 AM

Summary of the current number of invoices and associated billing amounts across the dunning statuses (In-progress, Exhausted, Stopped, or Success).
Explanation of metric

A table breaking down all the invoices into one of the four dunning stages (In Progress, Exhausted, Stopped, and Success) at that point in time.

How it's measured

Dunning Status Summary = [(Total No. of invoices and Total billing amount by dunning status)]


Down: Good

  • You can understand the efficiency of the dunning process from this metric. A high value in 'Success' indicates good dunning while the high value in 'Exhausted' status determines the need to reevaluate dunning management.
  • Example: In a given period,
    1000 invoices with billing amount $700K In Progress state
    250 invoices with billing amount $200K in Stopped state
    8K invoices with billing amount $4.2M in Success state
    2K invoices with billing amount $1.3M in Exhausted state

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