How to generate SOC reports from the live site?
SOC- Service Organization Control reports provide information on the fairness of the Chargebee's system and suitability of the design as well as an assessment of Chargebee's control environment. SOC1 and SOC2 reports can be generated from the live site alone and merchants do not have an option to download the same from the test site.
To download your SOC reports from your Chargebee live site, go to your Chargebee dashboard,
navigate to Settings > Security > Compliance at Chargebee-View
Certificates and attestations
You will be prompted with below page
Select the year and download the report.
Note: At present we do not have an option to download the SOC report from test sites.
- SOC1 Type 2 and SOC2 Type 2 reports have to be downloaded only from the Chargebee Live site. Also, you need to agree to the Terms and Conditions prompt prior to download
- To have SOC1 Type 2 and SOC2 Type 2 reports available for download on your Chargebee Test site, contact support.