Can dunning occur when a subscription is paused?

Modified on: Tue, 15 Jun, 2021 at 1:45 AM

When the subscription is paused, you can choose to continue dunning or stop dunning for related invoices.

  • If you choose to continue dunning for a paused subscription, the final action will override even if the subscription is on pause.
  • If you have enabled Consolidated invoicing and choose to stop dunning for a paused subscription, Chargebee will check if there is at least one active subscription listed in the invoice, and will not stop dunning for the said invoice. However, the said subscription will be paused.

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