Scope
I am unable to delete a product family.
The delete button in the product family is disabled.
Summary
The delete button for a specific product family will be disabled if there are
- subscriptions attached to the plans/addons that are not deleted.
- existing price points under any plan/addon that are not deleted.
- plans/addons/charges linked to this product family that are not deleted.
Note: Even if the plan/addon is archived the respective prodcut family cannot be deleted.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/74604579/original/-YuHvVkymByu7VCXqHHSW_3g12F6ivDtwA.png?1685700482)
Once all the entities related to the Product family are deleted, the 'Delete Product Family' get enabled.
Warning : This is an irreversible action. Please ensure all the details are checked twice before proceeding.