Google Analytics: track_info_error

Modified on: Sun, 6 Sep, 2020 at 10:42 AM


This error occurs if the Google Analytics(GA) tracking parameters are not added to your mode of integration. Cross-check the GA tracking parameter on the code of the checkout page. 

A. If you are using Drop-in Script

Enable the data-cb-ga-enabled attribute to “true” when you invoke Chargebee JS in the page headers of your site.

<script src=""

data-cb-site="you-chargebee-subdomain" data-cb-ga-enabled="true">


 B. If you are using API

Pass the enableGATracking parameter as “true” while initializing the Chargebee instance.

var chargebeeInstance = Chargebee.init({

site: "your-chargebee-subdomain",

enableGATracking: true


Note: GA Tracking is applicable only when the above parameters are added. To know more about built-in support for Google Analytics (GA) refer to this document.

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