Quickbooks - Error code:6000;Business validation error

Modified on: Sat, 5 Sep, 2020 at 1:47 PM

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Error: A business validation error has occurred while processing your request

Business Validation Error: Do you also want to update memorized sales transactions to use the new values


Summary


You may experience this Quickbook error when you make changes to a plan in Chargebee. For example, a price change, adding a setup cost, etc. This is because of the change in an SKU item/field that is allocated to the Recurring (Memorized) Transactions.

Error code: 6000 in Chargebee

Quickbooks Settings: Recurring transactions


What are Recurring Transactions?


Recurring or Memorized transactions is an exclusive feature in Quickbooks that saves the plan details of the user like payment details, customer id, email, etc. to avoid manual errors and (auto-fills) save time for the upcoming transactions.


Note: When an item is saved to a recurring transaction in QBO, any change in plan details will trigger a warning in Chargebee.


Contact support to know more and resolve this error.

K
Kirthiga is the author of this solution article.

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