Error- "No Applicable gateways found" during Checkout

Modified on: Tue, 5 May, 2020 at 9:10 AM

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What are smart routing rules?

How to configure my default gateway?


Smart Routing Rules, allows you to configure which gateway will be used by default when you have multiple gateways for the same payment methods/currency. Eg, 2 Stripe or 2 GoCardless accounts configured in Chargebee.

You can configure default gateways for each payment method and currency.


You are seeing this error because you do not have a gateway assigned for the particular currency (based on the plan).

All you need to do is go to;

Settings » Configure Chargebee » Payment Gateways » Manage Rules » Select Gateway against Currency & Payment Type

Read more on Smart Routing rules. Also, Here's a quick video.

If you have any further questions, please reach out to

Ajay is the author of this solution article.

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