How to hide zero value line items from my customers?

Modified on: Wed, 3 Jun, 2020 at 4:20 AM

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Hiding zero value line items from invoices


A zero-valued line item is a plan or an addon with the price set as 0. They are usually created to support use-case based solutions such as a freemium plan or metered billing.


You might have the need to hide these zero-valued line items from the invoices so as to avoid confusing your customers. For this, navigate to Settings > Configure Chargebee > Billing Rules and check the Hide Zero Value Line Items option. Once this is done, the zero value line items will be hidden on the invoices. 





Note:

  1. If an invoice has only zero value line item(s), the invoice will not be generated. 

  2. This feature is applicable only to zero-valued line items and not the net invoice amount. If an invoice has non-zero line items but the net value is zero(for example a plan of $5 and a coupon of $5), the invoice would be generated and all line items will be shown.

If you have any further questions regarding this, please feel free to reach out to support@chargebee.com.

K
Kirthiga is the author of this solution article.

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