How can I see the retention rate of my subscriptions or the LTV of my customers?

Modified on: Thu, 12 Dec, 2024 at 3:40 PM

Scope

Does Chargebee have an LTV (lifetime value) report?

Does Chargebee have an Average Revenue per Paid Subscription (ARPS) report?

RevenueStory, Chargebee’s analytics product provides over a 100 different reports including the LTV(lifetime value) report to gain better insights on your subscriptions. Here’s more.


The reports are available in Chargebee under Menu > Revenue Story > Report Explorer


Metric Calculation: The LTV in RevenueStory is calculated using the formula:

LTV = ARPPS (Average Revenue Per Paid Subscription) × Paid Subscription Lifetime


Read our https://www.chargebee.com/docs/2.0/subscription.html#lifetime-value-of-a-paid-subscription for more details.


Note: The RevenueStory Integrated Analytics is only available on certain plans. Please check our pricing page for more details.

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