Start a new topic

Unable to checkout

 Hello Support,


This is my chargebee url : https://supportingprojects.chargebee.com


I have created 3 plans in my account,but while i am trying subscription checkout, i am getting this message "Problem while processing your payment method,please vaify your payment method details."

1 Comment

Hi Sourabh


From the logs, we found the reason for the transaction failure through PayPal Pro was due to - error text "This transaction cannot be processed. The merchant's account is not able to process transactions"; error code - 10548. 


This error usually occurs if you don't have a business account for which you would need to contact PayPal.  Here's more on this error.


Do let us know if you need any further help.


Login or Signup to post a comment