Authentication for this Chargebee to Xero connection has expired. Click 'reconnect' to resume data sync

Modified on: Thu, 9 Mar, 2023 at 9:47 PM

This article covers 

How to fix the error “Authentication for this Chargebee to Xero connection has expired. Click ‘reconnect’ to resume data sync” while attempting to sync Chargebee and Xero


Summary 


To fix this error, please log in to your Xero account > go to Settings > click on 'Connected Apps' > Disconnect from Chargebee. Once done, now try to reconnect to Xero from the Chargebee site.

Solution


To fix this error, please log in to your Xero account > go to Settings > click on 'Connected Apps' > Disconnect from Chargebee. Once done, now try to reconnect to Xero from the Chargebee site.











Once done try to reconnect to Xero from the Chargebee site and you will be able to initiate the sync again. 


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