This article covers
How to change the billing admin user role in Retention?
Solution
To change the billing admin user role for a Retention account, navigate to CB Retention > Users
Choose the company from the list
Click on the “Grant billing role” button beside the right user to make him/her the Billing admin user role.
You’ll be asked for confirmation. Review the details before clicking on “OK”.
Related articles and Documentation
What is the billing admin user role in Chargebee Retention?