Why deals are being automatically closed won in Salesforce?

Modified on: Fri, 4 Nov, 2022 at 5:19 PM

Scope

Why deals are being automatically closed won in Salesforce integration?

How to change the opportunity for creating a subscription in Salesforce?

How to manage sync rules in Salesforce integration?


Summary

This option automatically creates (when the opportunity is for a new subscription) or updates (when the opportunity is for an existing subscription) subscriptions in Chargebee when opportunities are 'won' in Salesforce. However, you can customize it as per your business requirements. 

Navigate from Salesforce > Click on the square dots (At the Top-Right hand corner) > View all > Chargebee for Salesforce



Solution

Navigate from Salesforce > (At the Top-Right hand corner) > View all > Chargebee for Salesforce


 


Then navigate to Chargebee settings > Sync Rules > Next > Opportunities




You can change the settings as per your configuration and the list of stages are displayed below




Similarly, you can also manage the stages for the subscription created from Salesforce. 



Follow the steps by clicking on ‘Next’ and completing the syn rules to update the opportunity sync rules. Similarly, you can also manage the stages for the subscription created from Salesforce via the checkout link.


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