How to track portal logs?

Modified on: Mon, 25 Oct, 2021 at 11:49 AM

Scope

How to track conversations happening through the portal?

Solution
With the built-in Events sub-module, you would have access to filtering successful payment attempts that have occurred through the customer portal source (Chargebee site -> Left panel -> Logs -> Events). 



The event management section is limited to the specific filters and hence, the alternative option is to allow Chargebee JS through Google Analytics. We provide built-in support for Google Analytics (GA) by sending checkout and portal events to GA. For more information on this, please go through this link

If you are using the PC 1.0 (older) version of Chargebee, please use this link.
M
Monica is the author of this solution article.

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