How to raise a migration request with Chargebee?

Modified on: Wed, 29 Sep, 2021 at 10:58 AM

Scope

How to migrate data?

How to migrate card?

Summary

Migrating to Chargebee is essentially moving data from your existing billing system to maintain and bill them in Chargebee.

Migration comprises moving data such as customers, subscriptions, invoices and also mapping card tokens to customers in Chargebee. 

To raise a request to our migration team, go to your Chargebee app and click Settings > Import and Export data > Raise a migration request.

Solution

The following use cases are apt for migration:

  • You are a new Chargebee user looking to move all your subscription data into Chargebee.

  • You are an existing Chargebee user looking to switch to a different gateway vault.

  • You are a new Chargebee user looking to change your billing system and gateway vault.

Go to your Chargebee app and click Settings > Import and Export data > Raise a migration request.

Availing our Migration team's services are free for the first time around. This includes migrating customers, subscriptions, credit notes, and current term invoice data.

Charges incur for subsequent migration requests and for the import of historical invoices (past invoices).

The migration process is carefully curated with subsequent checks in each step to ensure error-free transfer of data. Based on your preference, you can either do a self-driven migration or have our migration team take it up for you.

M
Monica is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
×