Scope
Error Message: Sync failed due to an internal error. Retry after some time.
Summary
Reason:
This error can occur due to various reasons such as integration outage/downtime and API rate-limit breeches.
Solution: Retry sync after a few minutes. Contact Chargebee Support if the error persists.
This is a Job-Level Error
These errors prevent the sync job from running.
Follow the steps below in Chargebee to see any job-level errors:
Click Settings > Third-party Integrations on the left menu.
Select HubSpot under Apps connected.
A Sync Health card is displayed, unless sync is currently underway,
Any job-level errors appear on a banner above the Sync Health card.