Scope

Error Message: Sync has failed due to a non-fatal condition. Chargebee will recover and retry sync automatically

Summary

Reason: The integration failed to authenticate.

Solution: Click on Sync Now to try rerunning the sync a couple of times. Contact Chargebee Support if the error persists.

This is a Job-Level Error

These errors prevent the sync job from running. 

Follow the steps below in Chargebee to see any job-level errors:

1. Click Settings > Third-party Integrations on the left menu.

2. Select HubSpot under Apps connected.

3. A Sync Health card is displayed, unless sync is currently underway, 

4. Any job-level errors appear on a banner above the Sync Health card.