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How do I allow users to add one-time or non-recurring addons in the customer portal
Yes, you can. In your Chargebee user interface, navigate to Settings > Configure Chargebee > Checkout and Self-Serve Portal > Portal. Enable the "Non-Recurring" (Pc 1.0)/"charges"(Pc 2.0) option to allow customers to add, remove or change the addon quantity.
For Product Catalog 1.0 customers
For Product Catalog 2.0 customers
You can choose the settings in such a way that it fits your business use case.
Further, there are some scenarios during which you cannot add Non-Recurring addons to the portal:
- Non-recurring addons or Charges cannot be selected in the “Allow customers to add addon” option if the changes are set to happen at the end of the term. They are allowed only if the changes are set to reflect immediately.
- If the plan is addon restricted, then a Non-Recurring addon or charges cannot be applied. This is because these add-ons are event-driven.
- Non-Recurring add-ons/charges can only be added to Active subscriptions. It cannot be added to Trial and Future subscriptions.
Read about one-time payment checkout here.