How can I restrict the countries at billing, shipping, and card addresses as a self-serve action?

Modified on: Fri, 23 Sep, 2022 at 10:00 PM

Scope

How can I restrict the countries at billing, shipping, and card addresses as a self-serve action?

How to restrict the countries on checkout?

How to restrict countries at the shipping addresses on checkout?

How to restrict countries at the card addresses on checkout?

How to restrict countries at the billing addresses on checkout?

How to restrict the countries on the self-serve portal?


Summary

You can allow or restrict specific countries at the billing/shipping/card address page on checkout by navigating to Checkout & Self-Serve Portal> Fields> Billing> Address Fields> Country.


Solution

Follow the below steps to restrict countries at the billing address:

  1. Navigate to Configure Chargebee> Checkout & Self-Serve Portal> Fields> Billing> Address Fields> Country.

  2. Click the Edit icon.


Configure Country list

  1. Select All countries available or Include specific countries from the Country list dropdown.

  2. Select the required countries from the dropdown if you have selected Include specific countries in the above step. 

  3. Click Apply.

If you want to allow existing customers to manage their subscriptions using the self-serve portal, select all countries that you have customers from.

Choose the Default Country

  • Select the default country to be displayed in the billing address fields from the dropdown. The dropdown displays only the countries selected from the Country list.


1. Repeat the same steps for restricting countries in the Shipping address by navigating to Configure Chargebee> Checkout & Self-Serve Portal> Fields> Shipping> Address Fields> Country

2. Repeat the same steps for restricting countries in the Card address by navigating to Configure Chargebee> Checkout & Self-Serve Portal> Fields> Payments> Address Fields> Country


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
×