How to download the language pack for Chargebee?

Modified on: Tue, 2 Feb, 2021 at 4:50 PM

Chargebee supports localization, so you can translate the customer-facing essentials like email notifications, checkout pages, and invoices based on the customer’s locale.

The language pack is used to store the translation of the language(s) you use in Chargebee.


What is the language pack?

The Chargebee site has one default language that is used (English when created), this is the language in which the content of the email notifications, checkout pages, and invoices is present on your site. 

When you add languages to your site(under Settings > Configure Chargebee > Languages), Chargebee creates a language folder for each additional language. These folders contain the translations for all the required texts that Chargebee uses for the localization of the resources. Chargebee provides translation for a set of languages out of the box, which means you spend minimal or no time in translation. This includes French, German, Italian, Portuguese, and Spanish.

To enable languages that not part of the above list contact Chargebee support.


Chargebee also supports other languages, for which you can provide the translation text. 


Steps to download language pack: 


  •  Go to Settings » Configure Chargebee » Languages.
  • The specific language should be added to the 'Active Languages' list
    • For default languages - Choose the language from Available Languages and click Add and choose Enable Draft
    • For additional languages -Contact support@chargebee.com to add the language to the list of Available Languages and then click Add and choose Enable Draft
  • Click Download Language pack
  • Chargebee will send an email with the link to download the language pack.
  • The link will lead on to download a file in .zip format



Steps to edit and upload language pack is here



Note: Support for multiple languages is available from our Rise Plan & Above.
The Chargebee web-interface (Admin-console) is only available in English, for now.



Related articles & documentation:

Configuring multiple languages

Default & Non-Default languages


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