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Billing Scenarios

My customer has already wired the amount for their subscription, however, the card on file also got charged. What should I do?
Summary If you need to apply a different (offline) payment to an already paid invoice, you'll first need to remove any existing payments associate...
Fri, 13 Dec, 2019 at 11:29 AM
My customer issued a check for their subscription and it bounced. What should I do?
This article also covers How do I handle check reversals? Solution   When a payment is collected via check and if the check bounces, you can use the Rev...
Fri, 27 Sep, 2019 at 12:07 PM