Customer portal

What if I want more features in the Customer Portal?
We want you to have the flexibility to build additional features in the portal that you think are important for your business. For this reason, we have t...
Fri, 9 Mar, 2018 at 11:37 PM
How to edit the fields that appear on the hosted customer portal? Will it appear only in English?
Using the option "Text configuration" under Settings > Hosted pages settings, the language of the text fields can be changed as desired in Ch...
Tue, 30 Aug, 2016 at 7:54 PM
Why users are not able to change their email addresses themselves on the customer portal?
This article also answers: How can I modify the current email address on file for the customer? Will customers receive a notification when their email ...
Tue, 6 Mar, 2018 at 11:33 PM
Can my users edit their subscriptions or add addons using the customer portal?
Yes, Chargebee's Customer portal can be used by your customers to manage their account. You have complete flexibility to configure the Allowed Ac...
Tue, 30 Oct, 2018 at 11:29 AM
Where do I see the feedback provided by the customer when cancelling a subscription from the customer portal?
This article also answers: Can customers view the cancellation reason provided by them? ---------------------------------------------------------------...
Tue, 20 Feb, 2018 at 4:59 AM
Can I group plans and display them in the customer portal?
In Chargebee’s Customer Portal, it is possible to group plans based on their billing interval. To enable grouping of plans based on it’s billing int...
Mon, 28 Nov, 2016 at 11:46 PM