Customer portal

What if I want more features in the Customer Portal?
We want you to have the flexibility to build additional features in the portal that you think are important for your business. For this reason, we have t...
Fri, 9 Mar, 2018 at 11:37 PM
How to edit the fields that appear on the hosted customer portal? Will it appear only in English?
This article covers: Customizing checkout fields in V3 & V2 The Chargebee checkout & portal pages can be customized in several ways to suit ...
Wed, 20 Feb, 2019 at 8:09 AM
Why users are not able to change their email addresses themselves on the customer portal?
This article also answers: How can I modify the current email address on file for the customer? Will customers receive a notification when their email ...
Tue, 6 Mar, 2018 at 11:33 PM
Can my users edit their subscriptions or add addons using the customer portal?
Yes, Chargebee's Customer portal can be used by your customers to manage their account. You have complete flexibility to configure the Allowed Ac...
Mon, 5 Aug, 2019 at 9:46 AM
Where do I see the feedback provided by the customer when cancelling a subscription from the customer portal?
On the Self-Service portal, you can collect feedback from customers with the cancellation reason when they cancel their subscription. To enable this option...
Tue, 19 Feb, 2019 at 8:53 AM
Can I group plans and display them in the customer portal?
On the  V2(earlier version) of Chargebee’s Customer Portal, you can group plans based on their billing interval.  To enable this option, navigate to S...
Wed, 24 Jul, 2019 at 6:16 PM