I see that my referral purchases are getting tracked in ReferralCandy, but it takes a lot of time for the referrals to be attributed to a referrer. Why?

Modified on: Fri, 30 Apr, 2021 at 9:04 PM

ReferralCandy has a default delay of around 4-6 hours for attributing a referrer to a referral purchase. If you would like to reduce this delay for testing purposes, please reach out to ReferralCandy support and keep Chargebee support in the loop.

M
Monica is the author of this solution article.

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