Summary

When supporting your customers, it makes a lot of difference to have all the information available to your representatives. 

As a business, you might be using multiple tools and accessing related information, when supporting your customers, it makes a lot of difference to have all the information available to your representatives. 

Chargebee allows you to access this information with a Single Click without the need to move to a different page or searching for a record, using the Admin Console URL.

The URL will allow you to embed/load a specific Chargebee page in an Iframe ( you can choose to redirect) opening up the Chargebee console to take the required action.

Solution

Use the following format to construct the access URL.

https://yoursite-test.chargebee.com/admin-console//>

• Replace the domain name "yoursite" with your account's domain name Test or Live
• Replace the "record_type" with the record type you are trying to retrieve. E.g "customers" "subscriptions" "Invoices"
• Replace the "ID" the respective ID for the resource you are looking to retrieve. This is the ID field from Chargebee: 
  
  
  

Here is an example of a constructed URL for a subscription with id 123xyz

https://acmeinc.chargebee.com/admin-console/subscriptions/123xyz

You can get your Website/App/ IT team to implement this where the ID and Resource need to be auto-populated.

Notes:

• The user needs to be logged in to their Chargebee account on the same browser.
• Not all resources will have the corresponding details page. To know if it is supported, please look at the CURL documentation under the retrieve operation for that resource.
• Do not store the redirected internal Id based URL as it may change.

Feel free to contact Chargebee support for more information.